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FAQs

Multi-Specialty Medical Clinic

  • Cash
  • Health Savings Account (Debit Card/Credit Card)
  • Health Insurance Plan (see list of insurances we take under Insurances page)

Online Shop

Only supplements can be ordered from the shop but not the prescribed medication.

Yes

No. There is no shipping cost.

Products will be shipped via USPS.

Generally it will be delivered within 3 days. It may take little longer based on the location.

DM Power

Phone or Video

1 session per week at least

Patient may choose with DM Coaching session or w/out coaching but focus on monitoring of blood glucose and laboratories.

Medicare

CCHP

HMO/PPO- However may DM us your insurance info so we can run a Prior auth verification.

We DON’T take: John Muir Medical insurance and Partnership Health Plan

You can stay with the program until your BG reading and other laboratories are well-maintained at goal.

A patient can request to withdraw from the program if there are changes with her insurance that won’t or no longer covers.

Restore

Phone or Video

Once a week for health coach (four times per month), once a month for provider or as needed.

Initial visit is one hour (45mins coach, 15 mins provider) next visits to come regardless if for coach or provider will just be 15 min.

Weight loss management app use, weighing scale and gut microbiome analysis kit

 Self pay (recurring payment) or insurance

Yes. As long as it is communicated with the team for proper offboarding

Call Restore team and provide availability.

Through the JivaHealth app, walkthrough of the app is provided once enrolled or call Restore tea.

Can be delivered via ALTO pharmacy or it may be picked up at the nearest office in your are.

Yes, out of pocket expense. Where can I check these details — You may call us or contact us via soc med or website (provide infographic).

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At Jiva Health, we offer services in primary and chronic care, medical weight management, diabetes, podiatry, endocrinology, sleep medicine, adult and pediatric allergy, immunology, and internal medicine.

We’re here to help you live your best life!

Book an appointment at our nearest multi-specialty medical clinic today.

Corporate Head Office: 2182 East St, Concord, California 94520, USA
Phone: 925-685-4224
Fax: 925-685-6997

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